Privacy Policy & Terms of Use

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Welcome to IMG Residency Match Academy (“Academy,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This document outlines the terms and conditions governing your use of our website, services, and marketplace offerings, along with details about data collection, security, refunds, and dispute resolution.

By accessing our website at https://irmacademy.com and utilizing our services, you agree to the terms outlined in this policy. If you do not accept these terms, please discontinue use immediately.

2. Data We Collect

We collect and process the following types of information:

A. Personal Information

Full name
Email address
Contact number
Residential or mailing address
Payment details (processed through third-party secure payment gateways)
Government-issued identification (if required for verification)

B. Technical and Usage Data

IP address
Browser type and version
Device information
Pages visited on our website
Interaction logs with our services

C. Voluntarily Provided Data

User-generated content (e.g., submissions, reviews, feedback)
Communication preferences
Course enrollments and academic records

3. How We Use Your Data

We use your information for the following purposes:

Providing access to our services, courses, and mentorship programs
Processing transactions and payments
Communicating with users about updates, offerings, and important notices
Improving our website experience and analyzing usage trends
Ensuring compliance with legal and regulatory requirements

4. User Submissions and Contributions

By submitting any content (such as reviews, testimonials, blog posts, or discussion forum entries), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute such content. You affirm that:

Your submissions are original and do not infringe on any third-party rights
You have obtained necessary permissions if including third-party materials
You will not post any unlawful, abusive, or misleading content

We reserve the right to remove, modify, or reject any user-generated content that violates our terms.

5. Marketplace Offerings

Our website provides access to educational resources, mentorship, and volunteer opportunities. We reserve the right to:

Collect and use personal information (such as name, image, or testimonial) of applicants for advertising or promotional purposes if they received a related service from our Academy and the service was delivered successfully
Modify or discontinue offerings at any time
Set pricing, promotions, and availability at our sole discretion
Restrict or refuse service to users violating our terms

6. Payment and Refund Policy

A. Accepted Payment Methods

We accept the following payment options:

Credit/Debit Cards (Visa, Mastercard, RuPay)
UPI & Net Banking, Direct Bank Transfers
PayPal, Google Pay, and other digital wallets

B. Refund Policy

At IMG Residency Match Academy, we strive to offer a transparent and satisfactory service experience. Our refund policy is as follows:

All payments are non-refundable, unless explicitly stated
Refund requests will only be considered in cases of:
- Duplicate transactions
- Technical errors during payment processing
Refunds will not be issued for:
- Services already rendered
- Change of mind by the applicant after successful payment
Refund requests must be submitted within 24 hours of successful payment and must include valid proof (e.g., screenshot, payment ID).
Approved refunds will be processed within 7 working days, and the amount will be credited to the original mode of payment or a designated bank account.
For refund inquiries, please email us at info@irmacademy.com or WhatsApp us at +91 93541 53829

7. Intellectual Property Rights

All content on our website, including text, graphics, logos, and digital assets, is the property of IMG Residency Match Academy and is protected under Indian copyright and trademark laws. Users may not:

Copy, distribute, or republish any content without written consent
Use our trademarks for commercial purposes without authorization

8. Prohibited Activities

You agree not to:

Engage in fraudulent or misleading activities
Post harmful, obscene, or illegal content
Attempt unauthorized access to our systems
Use automated tools (bots, scrapers) to collect data from our website
Violate any local or international laws while using our services Violating these terms may result in account suspension or legal

9. Privacy & Security Measures

We implement industry-standard security measures to safeguard your personal data. However, you acknowledge that:

No online platform is 100% secure, and breaches may occur despite precautions
You are responsible for maintaining the confidentiality of your login credentials
We are not liable for unauthorized access resulting from user negligence

10. Electronic Communications and Transactions

By using our platform, you consent to receiving electronic communications (emails, SMS, notifications). You agree that:

Digital communications satisfy legal requirements for written records
Electronic signatures are legally binding
You waive rights to demand physical documents unless required by law

11. Governing Law & Dispute Resolution

This policy is governed by Indian laws, specifically:

Information Technology Act, 2000
Digital Personal Data Protection Act, 2023
Consumer Protection Act, 2019 (as applicable for paid services)

A. Informal Resolution

We encourage resolving disputes amicably via written communication before escalating legal action.

B. Arbitration Clause

If disputes remain unresolved, they will be settled through arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall take place in Bikaner, India, and proceedings will be conducted in English. The decision of the arbitrator shall be final and binding.

C. Jurisdiction

Any litigation arising from these terms shall be exclusively handled in Indian courts. Users waive objections regarding jurisdiction or inconvenient forum.

12. Legal Compliance

IMG Residency Match Academy affirms its compliance with the following Indian laws:

Digital Personal Data Protection Act, 2023: Governing the collection, processing, and protection of digital personal data.
Information Technology Act, 2000: Covering electronic contracts, cybersecurity, and liability for digital content.
Consumer Protection Act, 2019: Ensuring transparency, fairness, and grievance redressal for users of paid services.
Indian Contract Act, 1872: Providing the legal basis for our Terms of Use

We continuously review and update our policies to align with evolving regulatory frameworks.

13. Amendments to This Policy

We reserve the right to modify this policy at any time. Changes will be reflected in the “Last Updated” section. Continued use of our services after updates constitutes acceptance of the revised terms.

14. Contact Us

For questions regarding this Privacy Policy and Terms of Use, contact us at:

Email: info@irmacademy.com
Phone/WhatsApp: +91 93541 53829
Website: https://irmacademy.com

Address:

IMG Residency Match Academy, X Ray Gali, Sadul Colony Bikaner, Rajasthan, India – 334001